Episode 7: Disruption in the Professional Services Industry

"We have come to the conclusion that the same forces that disrupted so many businesses, from steel to publishing, are starting to reshape the world of consulting." - Clayton M. Christensen

Virginia Kane, our expert in the future of work, speaks to us about how digital disruption is affecting the professional services industry, looking in particular at consulting firms. All over the world, businesses and clients are looking for different ways to engage and interact with each other, a trend that is brought on by the introduction of new digital platforms that allow for disintermediation, bringing the solution-provider closer to clients. 

While we have previously spoken about how automation and digitisation will drastically change the workforce landscape by removing certain jobs, both Virginia and I do believe that professional advice will still be sought after, as clients and businesses will inevitably look to experts who can help guide them through the changes ahead.